Refund Policy
Refund Policy
We value our clients and strive to provide high-quality web development services. However, we understand that issues may arise, and we’re committed to resolving them fairly.
1. Eligibility for Refunds
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Refund requests must be submitted within 7 days of service delivery.
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Only projects not yet started or delivered are eligible for a full refund.
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For ongoing or partially completed projects, partial refunds may be offered based on the work completed.
2. Non-Refundable Services
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Services involving third-party purchases (domains, hosting, plugins, etc.)
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Custom design and development once approved and initiated
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Urgent or express delivery fees
3. Refund Process
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Email your request to [support@example.com] with your order ID, reason for refund, and any supporting documentation.
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Our team will review your request and respond within 5 business days.
4. Mode of Refund
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Refunds will be processed to the original payment method (PayPal, credit card, etc.)
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Processing time may vary depending on the payment provider, typically within 7–10 business days.
5. Dispute Resolution
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If you’re unsatisfied with our decision, we’re happy to offer a follow-up consultation or escalate the matter for further review.